Privacy Policy

This policy is effective as of February 27th, 2024

This Privacy Policy applies to the information and data that The Tiny Cargo Company (“we” or “our”) collects when you use our website or our products and services. 

Summary

This policy applies to:

  • Visitors to our website

  • Users of our products or services

  • Vendors and suppliers

  • Research participants.

This Privacy Policy aims to let you know how we collect, use, store, share, retain, transfer, and process your Personal Information.  This policy also describes your choices and rights concerning your Personal Information and how to exercise those rights. “Personal Information” is any information about an identified or identifiable individual. 

We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. We will provide a prominent notice if we make any material changes to this policy. If you disagree with this policy, you should not use our website, products, or services.

This Policy covers:

  • What Personal Information We Collect

  • How We Collect Information

  • How We Use Your Information

  • The Legal Basis for Collecting and Processing Information

  • How We Share Information

  • How Long We Retain Your Information

  • Cookies and Other Tracking Technologies

  • Your Rights Regarding Access to and Control over Personal Information

  • Information for California Residents

  • International Data Transfers

  • Security

  • Children’s Privacy

  • Sensitive Information

  • Contact Us

  • Additional Information

What Personal Information We Collect

We collect various types of information depending on how you interact with us and what products or services you use.

Personal Information you provide to us

Suppose you fill out a form on our website that requires contact information, such as signing up for a newsletter or submitting a request for information or products and services. In that case, we will collect and process that information to provide you with the communication, products or services.  These types of Personal Information may include your name, email address, company name, job title, physical address, payment and billing information.

Personal Information collected when you visit our website

When you use our website, we may automatically collect Personal Information such as IP address, user-agent information (which is automatically sent by your web browser and may include device type) and information collected by cookies and other similar technologies. 

Personal Information collected when you use our products or services

When you use our products and services, we collect other types of Personal Information.  These types of Personal Information include:

●      IP Address

●      Name

●      Email address

●      Street Address

●      Telephone Number

●      Business Title

●      Employer

●      Identification and background information

●      Information about the products and services you use

●      Other information relevant to the undertaking

●      The additional information you provide to us

We may also collect usage data regarding your use of our products and services, which may contain Personal Information.

We also collect payment and billing information when registering for our products and services.  For example, we may ask you to provide a billing address for your account and payment information.  We use this information solely to process payments and deliver our products and services.

Suppose we need sensitive personal information such as health information, government-issued identification information, or information about your race, religion, political opinions, or other sensitive data. In that case, we will only collect such information with your explicit consent.

Unless otherwise noted in this policy, we act as the “controller” of the personal data we collect and process.

How We Collect Information

We collect Personal Information from you when you visit our website or use our products and services.  You provide some of this information, and some is collected automatically.  We collect Personal Information when you complete forms, questionnaires, or surveys on our website, register for an event, contact or communicate with us by mail, email, phone, text or other electronic messages, enter into an agreement with us, or otherwise interact with us.

We may collect personal information from other sources, such as public databases, business partners, Internet service providers, operating systems and platforms, social networks, advertising networks, data analytics providers, or other vendors that work with us.

How We Use Your Information

We process your personal information for the following purposes:

  • To provide our products or services.

  • To respond to your requests for information.

  • To contact you with updates about our products or services.

  • With your consent, market and advertise our products or services and send marketing communications.

  • To analyze and improve our website, products, and services.

  • To apply or enforce any agreement between you and us.

  • As applicable law requires, for example, to comply with a court order or legal process or to respond to a government or regulatory request.

  • If we believe disclosure is necessary to protect the rights, property, or safety of The Tiny Cargo Company or its employees, contractors, customers, users, or others.

  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of the website or our products and services is among the assets transferred.

  • As otherwise described to you when we collect, or you provide the information.

  • For any other purpose with your consent.

The Legal Basis for Collecting and Processing Information

We use the following legal bases for collecting Personal Information:

  • We may collect or process information with your consent, such as when you ask for information or sign up for products or services.

  • We may collect or process information we need to provide our services or fulfil a contractual obligation.

  • We may collect or process information to fulfil a legal obligation.

  • If your rights do not outweigh our legitimate interests, we may collect information when we have a legitimate interest, such as marketing.

  • We may collect or process information if necessary to protect the user's or another individual's vital interests.

How We Share Information

We share Personal Information with our affiliates and partners as needed to provide our services. We share Personal Information with service providers such as accountants, payment processing companies, and other vendors we use to operate our website and provide our products and services.

Our vendors and service providers are not permitted to use your personal information for any other purpose than to provide contracted services. Vendors are not allowed to use or share your personal information for marketing purposes.

We may share personal information in response to a legal summons or subpoena or, if required, by law enforcement agencies.

How Long We Retain Your Information

How long we keep Personal Information that we have collected depends on the type of information and the purpose for which it was collected.  After a reasonable period or the completion of the purpose for which it was collected, we will delete or anonymize personal information.

We retain Personal Information where we have an ongoing legitimate business purpose to do so, for example, to resolve disputes or to comply with ongoing legal obligations.

We retain your personal information for as long as needed to provide our services to you and fulfil our legal obligations and for a reasonable period after such services are completed.

Cookies and Other Tracking Technologies

Cookies are small files stored on your web browser when you visit our website. Some cookies last only as long as you remain on the website; others, called “persistent cookies”, may be stored for extended periods. These cookies can make browsing more accessible by keeping your password or preferences regarding website use. Cookies collect information such as the IP address of your computer, your browser settings, and information about how you use the website. Your general location may be estimated from your IP address. Some cookies track users’ activity on our website, apps, and services to deliver personalized advertising on this and other websites.

If you want to opt out of cookies, you may change the settings on your web browser to reject or delete cookies. You may also find more information about cookies, including how to opt out of interest-based advertising, at www.cookiesandyou.com.

Your Rights Regarding Access to and Control over Personal Information

If you reside in the EU/EEA, you may have the following rights about your personal information:

  • Right of information and access - You have the right to access the Personal Information we have about you and to be provided with a copy of your Personal Information.

  • Right to rectification - You can correct or update your inaccurate or out-of-date Personal Information.

  • Right of erasure - You can request that your Personal Information be permanently erased/deleted.

  • Right to restrict processing - You have the right to limit the processing of your Personal Information.

  • Right to object to processing - You have the right to object to specific types of processing of your Personal Information.

  • Right to portability - You may request a portable copy of your personal information in a format that may be transferred to another organization.

  • Right not to be subject to decisions based solely on Automated Decision Making - You have the right not to be subject to decisions based solely on automated processing.

  • Right, to complain to a data protection authority - You have the right to complain to a supervisory authority in the country in which you reside, details of which can be provided upon request or to the lead supervisory authority for [Company Name], which is [insert name and contact details of your company’s designated data protection authority].

  • Right to withdraw consent - If you have given us consent to collect or process your Personal Information, you may withdraw that consent at any time.

  • The Right to Non-Discrimination - We may not discriminate against you if you exercise your privacy rights.

If you wish to exercise these rights, please submit a data subject access request to info@tinycargo.com.  Please include your full name, email address, country or state of residence, and request type.

We may charge a reasonable fee if your request is not valid under applicable law, repetitive or excessive.  We may also request additional information to verify your identity before processing your request.

These rights may be available only to EEA residents.

Information for California Residents

The California Consumer Privacy Act (CCPA) applies to information collected from California residents. Residents of California have the following rights with regard to their personal information:

  • The Right to Know and Access Information

    The categories of personal information we collect are described above in the section

    entitled “ The  Information We Collect”. California residents may submit a verifiable

    request regarding the information collected, the types of sources from which personal

    Information is collected, the purposes for which information is collected, and the specific

    personal information collected about them.

  • The Right to Have Personal Information Deleted

  • The Right To Portability

    California residents may request a copy of their personal information in a format that can be transferred to another person or entity.

  • The Right to Non-Discrimination

We may not discriminate against you if you exercise your privacy rights.

You may be asked for more information so we can verify your identity when you request. You may exercise your rights by emailing us at info@tinycargo.com or contacting us through our website at https://www.tinycargo.com/register.

We do not sell Personal Information to third parties (under California Civil Code Sections 1798.100-1798.99, also known as the California Consumer Privacy Act of 2018.

The section above, “What Personal Information We Collect”, lists the categories of Personal Information we have collected in the preceding 12 months.

International Data Transfers

Personal Information may be transferred from users residing in the European Union to our servers, partners, or vendors in the United States and other non-EU countries where an adequacy opinion may not be issued concerning that country. We have taken appropriate safeguards to ensure that Personal Information remains protected wherever it is transferred.  When we transfer the Personal Information of individuals in the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”) to the US, we make use of the Standard Contractual Clauses and the UK Addendum as well as additional safeguards where appropriate.  To obtain a copy of our Standard Contractual Clauses, please contact us at info@tinycargo.com

Security

We take all reasonable steps to protect the information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. We have implemented appropriate physical, technical, and administrative measures to safeguard and secure your information. However, no security measures are perfect; the risk of a data breach is possible.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under age 13 without parental consent unless the law permits.  If we become aware that we have collected personal information from children under 13 without parental consent (or as permitted by law), we will delete it.  If you believe that a child may have provided us with personal information without such parental consent, please get in touch with us.

California consumers:  We will only sell the information of California consumers 16 years old or younger if we have prior parental authorization.  If a California consumer is under 13, a parent or guardian must consent to selling such minor’s personal information.  If the California consumer is between 13 and 16, the minor may consent to sell their personal information on an opt-in basis.  Our sites directed toward children will ask for age verification and require appropriate consent.

EU residents: We do not collect or process personal information of data subjects in the EU under the age of 16 without explicit consent from a parent or guardian.  Our sites directed toward children will ask for age verification and require appropriate consent.

Sensitive Information

Unless specifically requested, we ask that you not send us and do not disclose sensitive personal information on or through our websites or otherwise to us unless specifically requested by us or required by law.

Contact Us

If you have any questions about this privacy policy, or if you want to exercise your privacy rights as outlined above, please get in touch with us at:

Website: https://www.tinycargo.com/register

Email: info@tinycargo.com

Address:

The Tiny Cargo Company
709 S Jefferson St.
Suite 4
Roanoke, VA 2401